Privacy policy
What personal data do we process?
If you use our services, we collect various types of your data, such as your contact details and your IP address.
We process the following personal data:
Contact details, which include personal data that allow us to contact you: name and surname, email, phone, and any data you may disclose in the online form or via a photo;
Device data from which you access the internet, such as IP address and associated location, selected browser, and its version;
For analytical processing and advertising purposes, we use Google Analytics, Facebook Pixel, and Hotjar, which collect certain data. More details below.
Google Analytics
Purpose / Information:
This website uses Google Analytics, a web analytics service provided by Google Ireland Ltd. (“Google”). Google Analytics uses a special type of cookie that is stored on your computer and enables an analysis of your website usage. Information collected by the cookie about your website usage is generally transmitted to a Google server in the USA and stored there.
Google Analytics on this website has been extended to include the “gat._anonymizeIp();” code, ensuring anonymized IP collection (so-called IP masking). By anonymizing the IP on this website, Google shortens your IP address within the EU and other contracting states of the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.
Google uses this information on our behalf to analyze your website usage, compile reports on website activities, and provide additional services related to website and internet usage. Google may pass this information on to third parties if required by law or if third parties process data on Google’s behalf. The IP address transmitted by your browser in the scope of Google Analytics is not merged with other Google data.
We use Google Analytics to analyze and regularly improve our website usage. The obtained statistical data help us improve our offerings and make them more interesting for you as a user. At the same time, we gain insights into our website’s functionality.
In the Google Analytics configuration, we have ensured that Google receives this data as a data processor and therefore cannot use it for its own purposes. The configuration of Google Analytics advertising functions is independent of this and is described in the relevant section, provided it is also used on this website.
Recipients:
Third-party data: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, fax: +353 (1) 436 1001.
Google Analytics Terms of Service, General overview of Google Analytics security and privacy principles, and Google’s Privacy Policy.
Google complies with the EU-U.S. Privacy Shield framework.
Deletion / Objection:
You can disable cookie storage by selecting the appropriate setting in your browser. Additionally, you can prevent Google from collecting data related to your website usage gathered by cookies (including your IP address) and processing this data by downloading and installing the browser add-on available on the following page:
Google Analytics Opt-out
Cookie lifespan: Up to 12 months (applies only to cookies set by this website).
Maximum data storage period: Up to 26 months.
Legal basis: Article 6 (1) f GDPR (legitimate interest).
Google Analytics Advertising Features
If you consent to the use of Google Analytics advertising features, this website uses enhanced Google Analytics features in addition to standard functions. The Google Analytics advertising features used on this website include demographic and interest reports within Google Analytics.
We use Google Analytics cookies to analyze the demographic characteristics and interests of our website visitors in an anonymous form. This information helps us improve the website.
You can opt out of this tracking in several ways:
a) By adjusting your browser settings;
b) Through Google ad settings at Google Ads Preferences;
c) By adjusting your cookie preferences.
Please note that if you disable these settings, you may not be able to fully use all features of this site.
Data retention period: Up to 26 months.
Legal basis: Article 6 (1) a GDPR.
Hotjar (Hotjar Ltd.)
This website uses the Hotjar web analytics service provided by Hotjar Ltd., a European company based in Malta (Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe, Tel.: +1 (855) 464-6788).
This tool displays user movements on web pages where Hotjar is used (so-called heatmaps). It allows us to see how far users scroll, which buttons they click, and how frequently. Additionally, the tool enables direct user feedback on our website. These insights provide valuable information to help us optimize our website for better performance and usability.
This analysis is based on our legitimate interest in optimizing and marketing, ensuring the design of our website aligns with Article 6 (1) f GDPR.
When using this tool, we take special care to protect your personal data. We can only determine which buttons you click and how far you scroll. Areas of the website containing your personal data or that of third parties are automatically hidden by Hotjar and cannot be tracked.
Hotjar provides each user with the “Do Not Track” header, which prevents Hotjar from tracking individual user visits. This setting is supported by all modern browser versions. When enabled, your browser sends a request to Hotjar to disable tracking.
If you use our website on different browsers/devices, you need to activate “Do Not Track” separately for each browser/device.
Detailed instructions for your browser are available here: Hotjar Opt-Out
For more information about Hotjar Ltd. and the Hotjar tool, visit: Hotjar Website
You can find Hotjar Ltd.’s Privacy Policy here: Hotjar Privacy Policy.
Why do we process data?
On our website, we use cookies; your data is used to determine the number of visitors and for other statistical processing (More details in the previous section about Google Analytics, Facebook Pixel, and Hotjar).
This website uses cookies to enhance your experience. We use essential cookies necessary for the proper functioning of the website and optional cookies for analytics purposes.
Essential cookies are crucial for the correct operation of the website. Additionally, we use optional third-party cookies that help us analyze and understand how visitors interact with our website.
Optional cookies will be stored in your browser only with your consent. You also have the option to opt out of these cookies. However, disabling some cookies may affect your browsing experience.
With whom do we share your personal data and how do we protect it?
Google Analytics: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Google Analytics Terms of Service, General overview of Google Analytics security and privacy principles, Google Privacy Policy. Google complies with the EU-U.S. Privacy Shield framework.
Hotjar: Hotjar Ltd. is a European company based in Malta (Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe, Tel.: +1 (855) 464-6788).
Your personal data is stored on a secure server at Avant.Si d.o.o. (neoserv.si), where our website is also hosted.
What are your rights regarding the processing of personal data?
What are your rights regarding the processing of personal data?
In relation to your personal data, you have several rights, including:
Right of Access
You have the right to know what data we collect about you, for what purposes and for how long, where we obtain your personal data from, to whom we disclose it, who else processes it, and what other rights you have regarding the processing of your personal data.
If you are unsure about what personal data we collect about you, you can request confirmation of whether we process your personal data, and if we do, you have the right to access it. In accordance with the right of access, you may request a copy of the processed data, with the first copy provided free of charge and any additional copies subject to a fee.
Right to Rectification
If you find that the personal data we store about you is incorrect or incomplete, you have the right to request that we correct or supplement it without undue delay.
Right to Erasure (Right to be Forgotten)
In certain cases, you have the right to have your personal data deleted. We will erase your personal data as soon as possible if one of the following conditions is met:
- We no longer need your personal data for the purposes for which we processed it;
- You have withdrawn your consent for processing, where consent was required, and we have no other legal basis for further processing.
Please note that even if one of the above conditions is met, this does not mean that all of your personal data will be immediately deleted. This right cannot be exercised if the processing of your personal data remains necessary to fulfill our legal obligations.
Right to Data Portability
If you wish, you have the right to request and receive personal data concerning you that you have provided to us. Upon request, we will provide this data in a structured, commonly used, and machine-readable format. You also have the right to transfer this data to another data controller without interference from us.